Nis, Serbia


Information Technology



Job ID


At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to deliver a smoke-free future With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and you will have the space to move your career forward in many different areas/directions. IT at PMI PMI’s journey to a smoke-free future implies a shift from a tobacco manufacturer to a science and technology-based consumer facing organisation. Such a shift creates an abundance of unique and transformative IT projects to match all levels of skills and ambitions. You’ll feel like you’re working in a start-up – with the freedom to shape and define the future of digital, but with the support and scope of a vast global business. You’ll get a chance to work with cutting-edge technologies (e.g., Cloud, APIs, AI) as well as management practices (e.g., Agile, Design Thinking, Product Management). Our environment is fast-paced and highly collaborative. If you want the freedom to find new ways to connect with consumers, there’s no better place to progress your career. Digital at PMI is dynamic, diverse, and disruptive. Join us and become a part of a top talent team where you can bring new ideas to life in a global function that is a key driver of the success of our business. Joining Product & Operations IT Within IT, the IT Product and Operations team is an experienced, nimble & expert team composed of multiple sub streams. The main purpose of the team is to lead the digital strategy and transformation of Operations and Products functions through effective business partnering and conceptualizing, delivering and supporting state of the art and secure IT technologies across the end-to-end value chain. When you join this team, you will work closely with the IT Product and Operations leadership team and critical business stakeholders as a trusted technology partner to embed continuous innovation, work at speed and scale, develop your career in numerous directions in line with your aspirations and in a truly international and diverse context. What’s the purpose of this role? Understand the business processes and requirements to support current and future business activities and proactively manage their impact on the IT landscape. Design and deploy IT processes and solutions coordinating internal resources and external partners/vendors. Plan and execute communication with markets and IT activities prioritization. Your day-to-day • Understand business plans and priorities in Serbia IT Operations domain and lead the deployment/development of the IT systems necessary for successful rollout; • Facilitate deployment, localization and support of global/core business system solutions including integration with other systems and data alignment in order to satisfy business requirements; • Proactively identify business requirements not supported by the available IT portfolio and agree local tactical solution for those in close collaboration with IT Operations Platform in line with demand management process; • Design, build and deployment of the local IT solutions including integration with other systems and data alignment in order to satisfy local business requirements; • Provide maintenance and support for global and local system solutions in operations domain; • Plan and track resources (budget, people, …) in line with business plans and priorities following the guidelines defined by Central IT; • Lead projects of medium/large complexity; • Adhere to relevant policies, procedures and standards in order to achieve quality and compliance of solution and services; What is needed to succeed in this Role? If you have: • An analytical mind with university degree in Information Systems, Computer Science, Automation & Robotics, Engineering or equivalent; • A professional with min. 5 years proven track of experience in supporting and/or deploying IT systems (Manufacturing, Supply Chain, Quality Assurance areas experience is an asset); • IT knowledge - Experience in MS SQL and/or MS SSRS, knowledge of MS Windows Server & Client environment • Additional domain experience would be advantage (Understanding of MES, LES, SCADA class of systems, Industry 4.0, IoT, AWS cloud); • Experience with Agile Software Development / Deployment; • Strongly developed continuous improvement mindset & project management skills (Project Management experience is an asset); • Application Development knowledge and knowledge of DEVOPS concepts (experience with C#, .NET etc. will be considered as plus); • An action-oriented individual, with excellent communication and problem-solving skills, ready to work in a challenging business environment; • Fluent in English and Serbian language. And you have: • Understanding of business solution delivery and lifecycle management; • Excellent communication skills; • Excellent analytical skills; • Service management, Project management, People management and Stakeholder management; • Customer driven approach; • Ability to work within international environment. How can you make history with us? • Take active part or lead implementations of new systems/ digital initiatives in the Manufacturing area as part of our Industry 4.0 journey • Provide IT run & support services to our internal customers, acting as service provider for selected applications – ensuring compliance with KPIs and adherence to technical roadmaps • Act as the main speaking partner for the business stakeholders, solution architects, development teams, central Service & Project Managers for systems under responsibility • Elicit, collect and document functional & technical requirements in collaboration with relevant experts, plan and coordinate change requests and maintain documentation What’s in it for you? There are many IT Organizations out there, so why should you join ours? We believe PMI IT’s true strength is fuelled by our people, and that our success depends on them coming to work every single day with a sense of purpose and an appetite for progress. We are a people first organisation committed to providing you with first-class employee journey. Here’s a glimpse of what’s in it for you upon joining us: • Work-life balance: Wellbeing comes first. We offer a fantastic office environment and Smart working options to ensure you have the best work-life balance possible • Learning & Development: Your growth is a priority. Our robust and varied learning & development ecosystem will help you strengthen your technical skills and enhance your soft skills and business acumen. The capabilities you will acquire with us will support your life-time employability within IT, PMI, and beyond • Inclusion & Diversity: Our differences - much more than our similarities - generate the innovation we are looking for. We aspire to build a diverse and inclusive organization to access the breadth and depth of thinking and sensitivity necessary to thrive Every single IT colleague is part of our Transformation journey. Join us and pursue your ambitions – our staggering size and scale provides endless opportunities to progress. If this offer resonates with you, we look forward to receiving your application and getting to know you. Together, let’s deliver a smoke free future.