Working with us
Our suppliers help us to fulfill our mission
The success of our business depends on our ability to collaborate with suppliers that not only provide the highest quality products and services, but are also philosophically and strategically aligned with our commitment to social and environmental responsibilities and our business integrity principles.
Our commitment to suppliers
As our supplier, you can count on PMI’s commitment to always treat our suppliers fairly. Good ethical judgment requires honesty, respect, and fairness. These shared ethical values are part of the ‘PMI Way’ of doing business, and are reflected in our code of conduct.
Our goal is to create sustainable, long-term relationships with our suppliers. We recognize the major role that our suppliers play in helping us to achieve our vision of a smoke-free future.
What our suppliers say about working with PMI
We work with a wide range of suppliers across every market. If you really want to know what it’s like working with PMI, don’t take it from us – read what some of our suppliers have to say:
Our expectations of our suppliers
At PMI, we value building strong working relationships with our partners as an enabler to achieve our goals.
Some of the general terms and conditions that we use to work with our partners include:
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Confidentiality agreement
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Environment, health, safety, security guidelines
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Information security schedule
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IQOS brand guidelines
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Social media rules of engagement
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Software quality assurance
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General terms of purchase
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Supplier expense guidelines
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Supplier invoicing guidelines for Sirius
Please note that all these terms and conditions might be adapted as per PMI specific needs. For more information on above legal documents, click here.
Supplier Quality Management
The Supplier Quality Management process ensures that suppliers providing goods and services to PMI are in compliance with PMI and regulatory requirements, as well as with applicable quality standards.
We also expect all of our suppliers to implement the PMI Responsible Sourcing Principles in a diligent and transparent manner. In particular, we call on them to:
- Implement processes or leverage on existing systems that enable suppliers to identify, avoid or mitigate risks and impacts, in their own operations and in their business relationships
- Assess their operations and supply chain against the Responsible Sourcing Principles or any similar standards based on the United Nations Global Compact and the United Nations Guiding Principles
- Communicate and actively engage with their workers, suppliers and stakeholders, so that they can draw attention to potential concerns. Please click on the link to learn more about our Responsible Sourcing Principles.
We are gradually on-boarding suppliers via an external platform, EcoVadis, using a risk-based approach, to deliver our due diligence framework in practice.
