Post-consumer waste management
Reducing and appropriately managing post-consumer waste means we can extract, convert, and use fewer raw materials from a planet with limited natural resources.
Embedding principles of circularity and eco-design, implementing effective post-consumer waste management solutions, addressing litter, and promoting responsible disposal of products at their end-of-life are key pillars of our post-consumer waste strategy.
Take a look at our strategy document to read about our 2025 aspirations, and how we’re working to achieve them.
We will continue the expansion of our refresh and repair capabilities for electronic device life extension, and the remarketing of refreshed and refurbished products, confident we will achieve our 2025 aspiration. To address the environmental impact of single-use e-vapor products, we plan to scale awareness and incentive programs to facilitate consumer switching from disposable e-vapor products to reusable, closed-pod systems. In 2025, we also plan to deploy digital tools we piloted in 2024 across our IQOS brand retail environments in more markets to reduce unnecessary returns and extend the device’s lifespan.Stefano Volpetti President, Smoke-Free Inhaled Products & Chief Consumer Officer