Be a part of a revolutionary change At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom dream up and deliver, better, brighter solutions and the space to move your career forward in endlessly different directions. The Consumer Group is undergoing a critical overhaul as we look to transform into an agile, consumer-centric business that harnesses technological innovation to deliver better, science-backed alternatives to millions of adult smokers around the world. It is only by focusing on our strategic priorities and the right organization, fully enabled to deliver what matters the most for our consumers along their journey toward better alternatives, that we will be able to deliver a smoke-free future. Here, you can make a difference. You can craft the consumer journey, from discovery and acquisition through to conversion and loyalty. And you can watch your efforts lead to meaningful change in the lives of smokers on their way to better alternatives. You’ll develop your skills; collaborating across functions, markets and regions. If you want to make a life-changing impact on consumers, there’s no better place! For our Omni Channel Operations team in London, UK (Global Studio) we are therefore looking for a Manager, Digital Media Operations! In this position you will be responsible for the day-to-day governance of subject matter experts specialist in Digital Media deploying awareness, acquisition and retention campaigns in 60+ markets. In this role you will contribute to overall realization of business objectives by owning customer problems, crafting business value for the digital media program, and finding opportunities for growth: ultimately promoting data-driven and a consumer-centric approach along with responsible marketing practices. You will: • Partner with Digital Media Hub Leads to deploy awareness, acquisition and retention campaigns that are triggered by consumer behaviours and delivered through paid media channels (contextual targeting, behavioural targeting, detailed targeting, etc). • Drive operational efficiency through local media planning, landing page conversion optimization, and standardize campaign deployment to ensure digital media along the customer journey improves global brand narrative of the IQOS experience. Providing 360 feedback to Digital Media team when additional capabilities are needed. • Support Digital Media Hub Leads who are modifying media strategies to meet local regulatory/compliance requirements, working with multiple partners to expand media capabilities, and troubleshoot media orchestration challenges. • Become a specialist in Digital Media best practices and market requirements where smoke-free future campaigns are being launched. • Maintain expertise in attribution modeling, analytic frameworks and media agency monitoring techniques. • Act as a SME in the area of Digital Media functionality and usage. • Understand the defined Digital Media global strategy and success metrics in execution campaigns. • Maintain accountability for aligning to operational objectives and local market needs to the global Digital Media strategy. We’re looking for someone with: • Experience in Digital Media for a global brand or large agency (restricted industries preferred). • Managing / coordinating Digital Media related projects with strong understanding of media planning, ad technology and customer segmentation • Experience on global digital projects and can navigate in a matrixed organization. • Demonstrated experience managing agency relationships, media communication and ad technologies. • Experience working with leading DMP’s e.g. SFDC/Krux, and DSP’s e.g. MediaMath and The Trade Desk. • Strong knowledge of data and audience management, segmentation and data privacy. • Strong interpersonal, communication, influencing and analytical skills. • Proven ability to manage multiple projects and consistently meet deadlines. • Change management and project management experience. What we offer: Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. • Take pride in delivering our promise to society: to improve the lives of a billion smokers. PMI is an Equal Opportunity Employer