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Contact Us

Consumer Inquiries and Comments

Do you have a general question regarding our website, our products, our company, and the way we do business? We invite you to our contact us form. Please note, however, that it is against our policy to send out marketing materials, promotional items, or cigarettes in response to consumer requests.

We always strive to give consumers the highest-quality products. If you are unsatisfied with one of our products, please send it, along with details of where and when you bought it, to your nearest Philip Morris International affiliate office. You can find affiliate contact information by accessing our interactive map in the upper-right-hand corner of each page on this site.


Job Inquiries
We are looking for the best and brightest talent to join our team. To find out about career opportunities or to apply for a job, please visit our Careers section.


Media Inquiries
Journalists may directly reach out to us through our press office.


Investor Contact
If you have questions concerning investor relations, please visit our Investor Contact page.


Have an idea?
We are interested in innovative technical solutions and business opportunities that can enhance or expand our product portfolio. If you have an idea you’d like to share with us, please submit it here.