Surabaya, Indonesia


People & Culture



Job ID


MAKE HISTORY WITH US! We’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. We are looking for People and Culture (P&C) Information Management Analyst who will be based in Surabaya. HOW CAN YOU MAKE HISTORY WITH US? • Provide first cut analysis on current specific P&C business processes for further discussion on recommendation for a better and more streamlined process • Lead the Business Team by collecting all the facts and requirement, provide analysis, liaising with IT and vendor, proposing design to the Manager, ensure user confirmation on the proposed design before participating in the development and migration / implementation preparation • Document all the project materials from Project Initialization to Project Post Go-Live Support as standard Project Management in order to meet audit standard, prepare user learning and support purposes Serve as the trainer to transfer knowledge for Support activities especially during hyper care period, end user training as part of Go Live preparation • Assist in updating internal P&C Service users about details of new flow, features / functionality, or mechanism in order to ensure knowledge of internal team prior to Application Launching • Analyze the load of daily P&C key users system related activities and processes, the pattern of users (internal & external) request, new requirement of Compliance on P&C matters to define any chances of doing improvement in the process or system • Ensure existing interfaces between P&C systems and other local and global systems are properly monitored and maintained Ensure proper documentation for all support activities • Perform and document P&C data audit on a weekly or monthly basis using appropriate system tools to ensure only up to date and quality P&C data are kept in the systems. • Provide constant education and training for P&C key users on existing and new P&C applications in order to reinforce all users in optimizing the features available for their monitoring or data analysis. WHO ARE WE LOOKING FOR? • College/University Degree in Information Technology/Computer Science • At least 2 years professional experience in IT ideally combined with P&C • Excellent writing and verbal communication skills are a must (both in English and Bahasa Indonesia) • Beginner to intermediate understanding of Data Lake and SQL – Being part of the data warehouse team • Knowledge in Change Management, global and local P&C processes and P&P - P&C System Management are a plus JOIN A GLOBAL MARKET LEADER Sampoerna is one of the leading tobacco companies in Indonesia ( We are an affiliate of Phillip Morris International (“PMI”). PMI is the leading international tobacco company, with seven of the world’s top 15 brands, including the number one cigarette brand worldwide. Sampoerna and its subsidiaries employed approximately 29.600 individuals. PMI is an Equal Opportunity Employer, for more information, see DIVERSITY & INCLUSION We believe from all background, countries, culture we are Stronger Together. FIND YOUR PATH AND JOIN US It’s an exciting, ever-changing environment – ideal for professionals who are driven, disruptive and dynamic. If you’re comfortable with ambiguity and excited by the challenge of shaping things from the ground up, you’ll be in your element here. There’s endless space to develop too, so you’ll be progressing your career as fast as you build our smoke-free future. Apply today and let’s #MakeHistory together.