Go to main content

Sustain product reliability

Our ambition to accelerate the end of cigarette smoking rests on rigorous scientific assessment, high-quality and highly reliable products, and strict regulatory compliance.
For adult smokers who switch to products that do not combust tobacco, it is of paramount importance that these alternatives are scientifically substantiated to present less risk of harm than continued smoking, and that they are developed, tested, and manufactured according to applicable regulations and standards to ensure consistent product integrity and quality.

Our smoke-free products are subject to strict design controls. Our process ensures that each product is developed according to predefined and controlled criteria and demonstrates reduced toxicity compared with cigarette smoking. Any alterations to the product are made under a change management process that, among others, assesses the impact of the change on the product’s quality, safety, performance, and regulatory compliance. In addition, as part of product development, we apply use-hazard analysis. We assess the risks associated with the product’s intended use and any foreseeable misuse, and we implement appropriate mitigation measures.

Smoke-free products

Our smoke-free products are subject to strict design controls. Our process ensures that each product is developed according to predefined and controlled criteria and demonstrates reduced toxicity compared with cigarette smoking. Any alterations to the product are made under a change management process that, among other considerations, assesses the impact of the change on the product’s quality, safety, performance, and regulatory compliance. In addition, as part of product development, we apply use-hazard analysis. We assess the risks associated with the product’s intended use and any foreseeable misuse, and we implement appropriate mitigation measures.

Heat-not-burn devices

The electronic devices for our heat-not-burn products are manufactured according to internal standards and ISO 9001 principles and are certified according to applicable regulations and standards. The suppliers of the devices’ electronic parts and components, including batteries, must also operate under these quality standards. Each finished device is subject to rigorous controls before shipment. PMI has established a thorough monitoring process to enable early detection of consumer pain points. We use these insights to improve our products and components.

Heated tobacco units

Heated tobacco units (HTUs) are inserted into the device holder by the consumer. HTUs include our consumables HEETS, TEREA, BLENDS, Fiit and MiiX for the KT&G products we commercialize, and include a tobacco plug made of high-quality tobacco leaves. Newly introduced LEVIA HTUs substitute tobacco for a nicotine-containing substrate.

E-vapor products

While our disposable e-vapor systems are self-contained units, our non-disposable e-vapor devices use a cartridge, or closed-tank—both formats utilize nicotine-containing e-liquid made with high-quality ingredients.

Oral products

Our oral products come in ‘tobacco containing’ (snus and moist snuff) and ‘nontobacco containing’ (nicotine pouches) forms. Nicotine pouches adhere to a predetermined, structured process, employing a hygiene-controlled system to prevent potential contamination according to internal standards and ISO 9001 and are certified according to applicable regulations and standards. These standards govern both the blending process which produces the nicotine mixture as well as the packaging process to produce the pouch.

Combustible tobacco products

Our combustible tobacco products are also subject to stringent product development controls. We strictly adhere to product specifications and regulations for cigarettes and apply additional internal requirements to ensure the highest quality products. Our ingredients undergo toxicological assessment to ensure their use does not increase the inherent toxicity of cigarette smoke. We disclose the ingredients used in our cigarettes on PMI.com. We keep abreast of changes in regulation and perform further assessments to ensure full compliance with applicable regulations.

View all Fundamentals

Read More

This online content about our Integrated Report should be read in conjunction with PMI’s Integrated Report 2024. This report includes metrics that are subject to uncertainties due to inherent limitations in the nature and methods for data collection and measurement. The precision of different collection and measurement techniques may also vary. This report includes data or information obtained from external sources or third parties. Unless otherwise indicated, the data contained herein cover our operations worldwide for the full calendar year 2024 or reflect the status as of December 31, 2024. Where not specified, data comes from PMI financials, nonfinancials, or estimates.

Unless explicitly stated, the data, information, and aspirations in this report do not incorporate PMI’s wellness and healthcare business, Aspeya. Regarding the Swedish Match acquisition, completed late 2022, unless otherwise indicated, this report includes information pertaining to its sustainability performance. Please also refer to "This report at a glance" on page 2 of the PMI’s Integrated Report 2024 for more information. Aspirational targets and goals do not constitute financial projections, and achievement of future results is subject to risks, uncertainties and inaccurate assumptions, as outlined in our forward-looking and cautionary statements on page 206. In PMI’s Integrated Report 2024 and in related communications, the terms “materiality,” “material,” and similar terms are defined in the referenced sustainability standards and are not meant to correspond to the concept of materiality under the U.S. securities laws and/or disclosures required by the U.S. Securities and Exchange Commission.