London, United Kingdom


Information Technology



Job ID


At PMI, we’ve chosen to do something incredible. We’re totally redefining our business and building our future on smoke-free products with the power to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and you will have the space to move your career forward in many different areas/directions. IT at PMI PMI’s journey to a smoke-free future implies a shift from a tobacco manufacturer to a science and technology-based consumer facing organisation. Such a shift creates an abundance of unique and progressive IT projects to match all levels of skills and ambitions. You’ll feel like you’re working in a start-up – with the freedom to shape and define the future of digital, but with the support and scope of a vast global business. You’ll get a chance to work with innovative technologies (e.g., Cloud, APIs, AI) as well as management practices (e.g., Agile, Design Thinking, Product Management). Our environment is fast-paced and highly collaborative. If you want the freedom to find new ways to connect with consumers, there’s no better place to progress your career. Digital at PMI is dynamic, diverse, and exciting. Join us and become a part of a top talent team where you can bring new ideas to life in a global function that is a key driver of the success of our business! Joining the Digital Products Portfolio The Digital Consumer Engagement Products portfolio plays a critical role in delivering PMI’s Smoke-Free Future. We are enabling digital services to our consumers and retailers by building platforms to communicate our vision to broader society. Together with talent from multiple business and technology functions across our footprint, we are delivering a premium experience for our consumers. When you join this team, you will work in a dynamic, diverse, and warm environment. You will be primarily focusing on defining your Digital Product vision, regularly engaging with your customers to gather feedback and understand their needs in order to improve value. You will be part of all stages of Digital Product incremental value delivery. What’s the purpose of this role? In this vital role, you will oversee the sub-domain architecture for our direct consumer and external audiences engagement platforms, including web, e-commerce, mobile, and social channels, covering both commercial and external affairs specifics. Your key responsibility is to proactively engage with domain architecture, product group(s) leadership and portfolio team to identify and develop unique and necessary capabilities. Your role demands horizontal leadership to effectively communicate, persuade, and collaborate with multiple delivery teams amidst high business demands. You will not only lead the roadmap for sub-domain but also provide day-to-day guidance on solution design, focusing on differentiating capabilities. A critical aspect of your role is to continuously evaluate and enhance technical aspects like performance, scalability, availability, and extensibility, particularly in adapting global platforms to meet local requirements. Your commitment to excellence is unwavering, often requiring you to challenge the status quo. You take great pride in enabling and delivering cutting-edge consumer applications and e-commerce solutions, spearheading their development and integration within our company. Your day-to-day • Developing and refining the overall architecture for direct experience channels, including web, e-commerce, mobile, and social platforms. • Reviewing and guiding the design of solutions to ensure they align with the overall domain architecture and meet business needs. • Ensuring solutions align with global standards and local requirements through effective governance practices. • Regularly coordinating with regional and market teams, solution architects, and other partners to align technology strategies with business goals. • Communicating architectural plans and strategies to partners, including presenting technical concepts to non-technical audiences. • Staying updated on emerging technologies and trends in direct experience channels to inform architectural decisions. • Contributing to and overseeing the roadmap for various platforms, ensuring they align with the strategic vision and operational goals. • Support delivery teams in addressing technical challenges and obstacles, providing solutions that align with both business and technical objectives. • Providing leadership and mentorship to solution architects and other team members, fostering a culture of innovation and continuous improvement. • Continuously monitoring and evaluating the performance of current solutions, identifying areas for improvement or enhancement. What is needed to succeed in this Role? • 10+ years’ experience in architecture work in a large FMCG environment. • Demonstrated ability in building, launching and growing products. • Deep expertise on eCommerce, web, customer engagement and related capabilities such as fraud, loyalty, payment, etc. Having those functions realized through SAP Hybris, Adobe Experience Manager, Corezoid and Sprinklr would be a plus. • Experience working with consumer apps with global geographical deployment. • Dynamic, confident personality with the ability to successfully define and drive project execution with minimal guidance amidst multiple priorities and goals. • Proven track record in fast-paced, sometimes ambiguous environments. • Organizational skills to work on multiple initiatives with tight deadlines effectively. • Collaborative teammate with proven ability to lead through influence and inclusive mindset. • Good communication skills, adaptability to a dynamically changing environment. What’s in it for you? There are many IT Organizations out there, so why should you join ours? We believe PMI IT’s true strength is fuelled by our people, and that our success depends on them coming to work every single day with a sense of purpose and an appetite for progress. We are a people first organisation committed to providing you with first-class employee journey. Here’s a glimpse of what’s in it for you upon joining us: • Work-life balance: Wellbeing comes first. We offer a fantastic office environment and hybrid working options to ensure you have the best work-life balance possible • Learning & Development: Your growth is a priority. Our robust and varied learning & development ecosystem will help you strengthen your technical skills and enhance your soft skills and eye for business. The capabilities you will acquire with us will support your life-time employability within IT, PMI, and beyond • Inclusion & Diversity: Our differences - much more than our similarities - generate the innovation we are looking for. We aspire to build a diverse and inclusive organization to access the breadth and depth of thinking and sensitivity vital to thrive Every single IT colleague is part of our Transformation journey. Join us and pursue your ambitions – our staggering size and scale provides endless opportunities to progress. If this offer resonates with you, we look forward to receiving your application and getting to know you. Together, let’s deliver a smoke free future. #LI-Hybrid