Senior Site Reliability Engineer

MAKE HISTORY WITH US! At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. We have built the data platform over the last few years to enable PMI’s data and analytics driven transformation journey. The data platform consists of state-of-the-art architecture and technologies e.g. database, data lack, data ingestion, ELT, Cloud, data orchestration, business intelligence, advanced analytics etc. Our team is responsible for building, evolving and operating the data platform for various PMI teams who build data products & applications on top of it. We are seeking a talented and experienced Senior Site Reliability Engineer with experience in working with SQL, Snowflake, Redshift, AnzoGraph DB and/or other DBMS platforms and Big Data processing tools to join our team. You will play a crucial role in building an approach using the available observability tools and infrastructure to improve automation, resiliency and maintainability of our data platform. You will collaborate with cross-functional teams to ensure the availability, performance, and reliability of our systems. In this role, you will be responsible for designing, implementing, and managing observability solutions, monitoring and diagnosing issues, and providing insights to improve system efficiency. The ideal candidate will have a strong background in SRE practices, cloud infrastructure, and observability tools such as Grafana, Prometheus, ELK stack, New Relic, Dynatrace etc. as well as alerting tools like PagerDury or OpsGenie. If you have a passion for enhancing system observability, troubleshooting complex problems, and driving continuous improvements, we want to hear from you. JOIN US! WHO ARE WE LOOKING FOR? • 5+ years of experience in data engineering, data science or data analytics • Proven experience in implementing and managing observability tools such as Grafana, Prometheus, and ELK stack • Experience in working with ETL orchestration and workflow management tools like Airflow, Wherescape, DBT and Matillion • Experience in working with SQL, Snowflake, Redshift, AnzoGraph DB and/or other DBMS platforms and Big Data processing tools • Experience with cloud infrastructure platforms (e.g., AWS, Azure, GCP) and logging and monitoring frameworks such as SIEM or Splunk • Proficient in scripting languages such as Python, Java, Bash, or PowerShell • Excellent problem-solving and analytical skills • Strong communication and collaboration abilities • Experience in managing and optimizing system performance and availability • Knowledge of security best practices in system monitoring and observability What we offer: Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. • Take pride in delivering our promise to society: to improve the lives of a billion smokers. To join our growing team…