Albarraque, Portugal





Job ID


Be a part of a revolutionary change At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. PMI’s journey to a smoke-free future is fueled by technology. The total transformation we’re going through means that there are unique IT projects here to match all levels of skills and ambitions – from pace-setting global pilot projects to vital local updates. Whether you want to pursue a personal passion or build an international career, there’s space here to develop in any number of directions. Join us in this role and you’ll be part of our Direct Retail Business Consultant team in the beautiful city of Lisbon, Portugal. About the Direct Retail team PMI is looking for a creative, fast learner and problem-solving oriented individual to fill our role in the Direct Retail department. We are looking for someone to support the design and implementation of a new global CRM solution. Your “day to day” • Working in the Direct Retail team, this person will be working on a project basis, being able to determine information system required by the business in Direct Retail • Will be performing assessment of PMI new CRM system & software, analyzing potential issues and presenting written or oral solutions • Will be part of the testing team (UVT’s) fixing any issues that would affect its operationalization • Organizing and provide training material for users (i.e. Direct Retail field team) • liaise with staff at all levels of a client organization • Prepare documentation and present progress reports to internal teams ( i.e. Direct Retail) • Prepare project status reports • Sharing knowledge with employees within the department or in other departments and with clients as needed • Support the Direct Retail team when implementing its Omnichannel strategy, through the integration of new PMI systems What we offer Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • International and fast-paced work environment; • Opportunity to learn more by interacting with dynamic teams at different levels of experience and expertise across the Company. • Term Fixed Contract (12 months) Who we’re looking for • Computer Science; Information Technology or Business related degree • Experience working with CRM systems (i.e. Sales Force) • Project Management skills • Previous experience in IT Business Projects ( Retail Industry preferred) • A keen eye for aesthetics and details • Strong communication and excellent organizational skills • Good Knowledge in Office tools (namely Excel & PowerPoint); • Advanced level of English and Portuguese; • Strong motivation for development and learning; • Action Oriented and Problem-Solving attitude; • European work permit.