Manager Program Delivery

Be a part of a revolutionary change At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Your ‘day to day’: ­- Leadership and coordination of the department's strategy, projects for the region, and markets in Kazakhstan and Central Asia. - Monitoring the implementation of regular reporting and key performance indicators of the department's efficiency, cost control, and process effectiveness for all customer service processes to ensure full control over operations. - Continuous improvement of all processes in the operational center for customer service. - Defining a strategy for automating department processes, leading and coordinating the implementation of digital systems and tools. - Implementation of standard operating procedures, operational manuals, and systems. Implementation of the OPEN+ program in the market. - Preparation, management, and control of the department's budget. Providing regular reporting to management. Who we’re looking for: - A higher education degree in business administration, engineering, manufacturing, or finance. - S&OP experience in the background is critical - At least 10 years of experience in similar managerial positions in supply chain management departments, including various FMCG companies. - Professional project management skills and experience. - Strong organizational skills and planning abilities. - Experience in budget management, advanced knowledge of financial principles. - People management skills. - Proficiency in English language - upper-intermediate level or higher. - Advanced proficiency in Microsoft Office programs (advanced Excel/PowerPoint), Power BI. What we offer: - An opportunity to pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress; - An opportunity to build an international career and for cross-functional moves; - Extended social package: life insurance, insurance from critical illnesses, additional payment for preschool development of children, participation in the Employee Assistance Program (financial, psychological and legal consultations) for employees and family members, and much more; Philip Morris Kazakhstan is the holder of Top Employer Kazakhstan & Global award for 9 consecutive year as well as the only Equal Pay certificate holder in Kazakhstan, which proves our commitment to highest working standards. Relocation support is not available for this job