Senior Specialist Digital Solutions (Salesforce Marketing Cloud)

MAKE HISTORY WITH US! At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to deliver smoke free future. With huge change, comes huge opportunity. When you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. We are looking for a Marketing Cloud Consultant who will base in Krakow and be responsible for design and develop marketing cloud journeys, based on market requirements and work as an extension of markets’ back-office team. This role will be a member of Philip Morris Global Business Solutions Krakow Commercial Team (GBS) which provides opportunities to participate in regional/global level projects with international exposure and career opportunities. JOIN US! WHO ARE WE LOOKING FOR? • Hold a university degree preferably (but not limited to) business, computer science or other technical education • Experienced with Salesforce Marketing Cloud (1-3 years) • Experience on integrating Marketing Cloud with external systems using API (e.g. 3rd party applications, Local SMS provider, social messaging platforms) • Contribute to campaign analysis by monitoring key metrics and performance indicators. Use data-driven insights to optimize marketing campaigns, ensuring continuous improvement and alignment with business goals • Advanced segmentation, reporting and analytics, and data configuration capabilities • Experienced in Digital Marketing Campaigns • Easily finding a common language with business users and a technical team • Ability to create complex customer/consumer journeys • Data segmentation and targeting • Holding relevant certifications (Marketing Cloud Consultant) is a plus • Salesforce Marketing Cloud developer experience will be a great asset (experienced with SQL, JavaScript, HTML, REST/SOAP API) • Communicating in English at a minimum B2 level is a must; communicating in German is a plus, but not required WHAT WE OFFER YOU? • Private medical and dental care, life insurance • Sodexo lunch card • Hybrid working model and flexible working arrangements • Employee pension plan • Multisport program • MyBenefit cafeteria • Wide range of trainings, optional language classes, further education and professional qualification support possibility • Free bike and car parking for all employees HOW CAN YOU MAKE HISTORY WITH US? • Work closely with respective markets (among Europe) to gather business requirements, create functional designs, map customer journeys, configure Marketing Cloud, conduct testing, provide training, and define support procedures. • Integrate Marketing Cloud with other platforms (i.e. Salesforce, Google Analytics, etc.) • Automate processes using Journey Builder, Automation Studio, and SQL queries • Act as a digital expert actively contributing to the key business decisions for short and long-term strategies in the responsibility area. • Support team with guidance, deep expertise & business acumen to reach operational excellence. Please note that only on-line applications will be taken into consideration. Each person who sends the application will receive information about its status. #Li-hybrid