Suppliers’ toolkit
Find out what supplier platforms we use and how to invoice to ensure a smooth payment process.
Philip Morris International values its relationships with suppliers, so we are constantly looking at ways to automate and streamline our financial processes in order to ensure that expenditures are properly authorized and recorded and, as a result, that our invoices are processed on time.
Below are details of the supplier platforms and the processes we use to manage our projects.
You can also find some key invoicing requirements to ensure your invoices are complete. This will help achieve a smooth and timely payment process. If you have any invoice-related enquiries, please find your relevant market or PMI Entities’ contact details below.
Supplier e-procurement platforms and applications
Invoicing requirements
Accounts Payable Contact Center
We are glad to assist with any questions you may have regarding invoice, payment or update for your supplier account.
Please use the map below to find the correct helpdesk contact details for your PMI Entity.
Select region and market of your PMI entity
- Americas
- Africa
- Europe
- Middle East
- Asia - Pacific
Click on the market to find the email addresses and telephone for the entity you require.
Important note: Your invoice submission channels stay the same. The contact details you find here are solely dedicated for submitting (invoice-related) queries. Additionally, please put the e-mail address you are submitting your query to in the "To" field instead of "Cc" or "Bcc", otherwise, it will not be recognized by our system.
Alternatively, if you would like to raise an invoice-related query regarding multiple PMI Entities, please email:
- PMISCEFIN@pmi.com if your query relates to PMI entities in Europe, Africa or the Middle East.
- CLSinvoicecontrol.PMISCEFIN@pmi.com if your invoice is processed via the Legal Tracker.
