Suppliers
Philip Morris International values its relationships with suppliers, so we are constantly looking at ways to automate and streamline our financial processes. This helps ensure that expenditures are properly authorized and recorded which, as a result, helps invoices to be processed on time.
Below are details of the supplier platforms, and the processes we use to manage our projects. You’ll also find key invoicing requirements to ensure your invoices are complete. This will help achieve a smooth and timely payment process. If you have any invoice-related enquiries, please find your relevant market or PMI Entities’ contact details below.
Supplier e-procurement platforms and applications

Sourcing platform
PMI uses the Workday strategic sourcing platform to plan, manage and execute sourcing projects through an easy-to-use interface. It allows our suppliers to easily and quickly submit their bid.
Visit Workday
Purchase-to-Pay platform
PMI uses the Coupa Purchase-to-Pay platform in several countries to facilitate the exchange of purchase orders, provide status on invoices, and update online catalogues.
Visit Coupa Supplier DeskSupplier invoice-related portal

Self-service portal for suppliers
This tool is currently available for suppliers delivering goods or services to PMI entities located in Europe, the U.S., the Middle East, and Africa.
Log in to PMI’s Self-Service PortalThis is a free-to-use and fully secure tool that, among other things, allows suppliers to:
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Registration to the portal is possible only via a unique invitation. To obtain access, contact us at PMISelfServicePortal.PMIFIN@pmi.com. We will guide you through the next steps.
Invoicing requirements
Accounts Payable Contact Center
We are happy to assist with any questions you may have regarding an invoice, payment, or an update to your supplier account.
Please use the map below to find the correct helpdesk contact details for your PMI Entity.
Select region and market of your PMI Entity
Click on the market to find the email addresses and telephone for the entity you require.
Alternatively, if you would like to raise an invoice-related query regarding multiple PMI Entities, please email:
- PMISCEFIN@pmi.com if your query relates to PMI entities in Europe, Africa or the Middle East.
- CLSinvoicecontrol.PMISCEFIN@pmi.com if your invoice is processed via the Legal Tracker.