Commercial Infrastructure Intern

We are looking for a Commercial Infrastructure Intern - Early careers at PMI This is just the start. For us. For you. Although our tobacco brands have been world famous since the 1900s, we now have a bold new vision: to make cigarettes history and build products with the power to improve the lives of a billion smokers worldwide. Your new perspective and positive mindset can fuel our smoke-free future. You’ll be collaborating on projects that really matter and helping us to explore completely new territory. As you take your first steps, you’ll have the backing and brainpower of a multinational business behind you, but with the freedom you’d normally find in a start-up. It’s the perfect start to your career. The Challenge Commercial Operations are being transformed so that the relation with Retailers is based on digital first and Field Force teams can focus on valuable activities. For this to happen, Field Force and back-office teams need efficient systems and PMI REEV – Retailer Evolution ecosystem – assumes itself as a critical enabler for this transformation. Striving to be a one-stop-shop system for field and back-office Commercial Teams focusing on digitalization, planning and sustainable transition and offering new capabilities for our Field Force, Retailers and Retail Call Center. As part of the Commercial Planning & Operational Excellence department you will help us to drive this change. You will help us to: I. daily support our commercial teams: • Collect system user’s questions and summarize frequent needs. Whenever appropriate clarify these questions; • Support the preparation of trainings to commercial teams using the system; • Participate in periodic work sessions with field and back-office teams helping to identify specific needs, improvement opportunities and/or issues. II. daily support our it infrastructures: • Be one of the main points of contact to field force users and back-office teams for topic related with system daily maintenance; • Identify and/or capture potential system issues among users and report them to PMI central teams, follow-up up until final resolution; • Build service requests to support field force activities; • Prepare reports on database accuracy and support field force users to improve and maintain this accuracy. Who we’re looking for: • University degreed in Management, Information Systems or similar; • Native Portuguese and advanced level of English; • Strong motivation for development and learning; • Action oriented, fast learner and problem-solving mindset; • Tech savvy; • Organizational and structuring skills; • Permit to work in Portugal. What we offer: • A full-time, 12 months paid internship (1,200€) in an International and fast-paced work environment; • Possibility of smart working; • Access to our Canteen, meal card and Medical Center; • Work-accident insurance; • 10 annual paid days off; • Cashback PMI platform. Our success depends on our dedicated employees who come to work every day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to shape your future and ours. We’ll empower you to do things differently, experiment and explore; • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; • Collaborate with some of the world’s best people and feel like you belong; • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. Take pride in delivering our promise to society – a smoke-free future. COME AND JOIN US!