Job Description

Commercial Capability Building Manager

Are you inquisitive, collaborative and self-motivated? Do you want to make a difference in our company and help us create something new? Are you able to take the lead, dealing with challenging timelines and working autonomously? If the answer is yes, ja, sim or igen, then we’d like to hear from you. We are looking for a Commercial Capability Building Manager (COD) who will assure right level and consistency of technical knowledge across the Commercial organization, guaranteeing strong fundamentals of Combustible and traditional channels (product, brand building, & deployment), and accelerating new capabilities for RRP (Digital, Customer Care, Retail, etc.). Your scope will be the cluster Caricam (Central America – Dominican Republic – Caribbean), and you can be based in Costa Rica or Dominic Republic. Your main accountabilities: *Partner with the commercial areas to perform Gap assessment and mapping of current stage and future needs of new capabilities *Design and execute the transfer knowledge strategy for CC and RRP *Design strategy ensuring alignment with global according to NOM (i.e. train of trainers, outsource, SMEs, etc.) *Define and deploy training plans (frequency and intensity) and track effectiveness of plan deployment *Global tool box prioritization and management of the channels to deploy training (i.e. digital, in-house, SMEs, etc.). *Assure consistency, quality and sustainability of technical knowledge for all the organization *Support Management on accuracy of technical skills assessment (Map process & re-tooling decision process, etc.) *Guarantee networking and sourcing of technical expertise that provides outside perspective (PMI & outside of PMI) *Provide training guidelines to Third Party partners for the applicable markets, align with Legal recommendations. Experience Required 5-7 years of experience as leading process of training to sales areas, in a multinational company of B2C industries. Experience with technical knowledge Gap assessment Prove experience training portfolio section and deployment, develop infrastructure to deploy as well. A validated background with training budget, planning and administration. Fluent Spanish and English are mandatory. A College or University degree in Economics, and Business Administration is required. Work towards Results, analytical skills, innovator. Find a new path Our Company offers you a fresh perspective. Here, you will never stop exploring and discovering. We take on-the-job learning to another level, giving you every opportunity to develop your career and reach your full potential. This position will advance your experience with innovative technologies, services, and processes. Backed by a competitive salary and compensation package, you will work in a professional setting with clients and team members from all over the world. Join a global market leader. PMI is the world’s leading international tobacco company, with six of the top 15 international brands and products sold in more than 180 markets. In addition to the manufacture and sale of cigarettes, including the number one global cigarette brand, and other tobacco products, PMI is engaged in the development and commercialization of Reduced-Risk Products (“RRPs”). RRPs is the term we used to refer to products that present, are likely to present, or have the potential to present less risk of harm to smokers who switch to these products versus continued smoking. We have a range of RRPs in various stages of development, scientific assessment and commercialization. Because our RRPs do not burn tobacco, they produce far lower quantities of harmful and potentially harmful compounds than found in cigarette smoke. For more information, see www.pmi.com and www.pmiscience.com. PMI wants to work with the best talent available. Our diverse workforce of around 81,000 people speaks more than 80 languages. Our priority is to attract, support, and retain individuals from across the planet – no matter their age, gender, religion, sexual orientation, or physical ability. Our people are our greatest strength, and we're proud of our culture of openness and respect. Diversity and inclusion is one of our core values
  • Contract
  • Location
    Heredia, Costa Rica
  • Department
    Marketing & Sales
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