We are hiring for “IS System Business Analyst” for IPM India wholesale Trading Pvt. Ltd. (An affiliate of Philip Morris International). The job is based in Delhi, India.
He/she is responsible for understanding and supporting business needs and priorities including capturing business requirements and translation the same into technical requirements (new solutions / enhancements / improvements in existing live solutions) to meet business needs. He / She shall be the first point of contact for support / escalations related to assigned functions (min. 2). Guide business to enhance their understanding, establish long-term needs and drive solutions/process improvements. This position requires substantial experience with business software/solutions and it requires patience with end users and relentless attention to detail and incremental improvement.
This position is expected to understand and support business needs and priorities with IT systems/solutions and services.
This person plays dual roles –
(a.) Affiliate Business Engagement (BE) SPOC for assigned functions
(b) IT Planner for IT function.
• Educational: Any IT Graduate, Post graduate preferred.
• Experience: Minimum 4+ years in corporate or service provider IT support environment.
• Desired Experience in Project Management, Solution delivery, Business Process Mapping and Sharepoint.