Job Description

Supervisor Direct Retail Operations

To strengthen our Direct Retail team, we are currently looking for Direct Retail Operations Supervisor Main responsibilities: -Organize, monitor implementation and control direct retail operations and processes in IQOS stores in compliance with local legal regulations and Philip Morris International (PMI) guidelines; – Plan Direct Retail/Indirect expansion (identify & set-up new locations) in order to build a Direct Retail network reflecting consumers’ needs; – Constantly monitor traffic in Direct/Indirect Retail locations & develop tools to increase visit rate while keeping high level of services & premium brand presence; – Evaluate current and future initiatives against defined KPI´s; –Monitor performance of direct retail operation team in order to ensure effective, cost efficient and compliant operations at POS level; – Optimize the operation model processes taking into account financial, operational and legal environment; – Monitor & forecast sales volume for all Direct/Indirect Retail channel based on the product portfolio availability & performance; – Act as the market Subject Matter Expert for all aspects of Direct/Indirect Retail Performance, develop and foster strong collaboration and cross-functional partnerships with different stakeholders within the team and across the company. What are we looking for: – University degree in Business/Economics/Marketing; – At least 5 years of experience in retail business in FMCG or premium B2C brand companies ; - Experince with a retail chain stores is a must; – Combination of strategic, analytical and pragmatic thinking, customer focus; – Excellent communication & negotiation skills; – Agility and skills to act in ambiguity– Proficiency level of English. What we offer: Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join Philip Morris and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected • Pursue your ambitions and develop your skills as we provide endless opportunities to progress • Take pride in delivering our promise to society to improve the lives of a billion smokers.
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    Tbilisi, Georgia
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