The billing process lead is responsible for ensuring sustainable billing process of sales orders to trading company located in Japan and inter-company across European countries. They are expected to execute standard billing process properly daily, and monitoring shipment volume based on business priorities and KPIs. This function is highly critical in nature, and is empowered to monthly closure collaborate with Finance and Demand planning function.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
The billing team will perform tracking on shipment status and loading schedule from production sites around the world, including ocean and air shipment. And is responsible for providing the latest and accurate information to respective functions and the management team as defined by the business needs.
Primary areas of focus will be:
Sales Order, Purchase Order Creation and Monitoring
Responsible on a monthly basis for SO/PO Creation in SAP. Registration of the batch information and master data maintenance. Ad-hoc scheduling change and quantity change of purchasing order as required for critical business scenarios, such as projecting shipments through a quarter end, pull-in opportunities, or what-if modeling of lowering of fill rate requirements. (i.e. Pull-in/Push out, Cancellation, Change and ad-hoc additional requirement if any)
Utilize weekly output of status update of the shipment consolidated by MS Access and Excel to proactively identify risks of delay and potential constraints in advance of the loading schedule working together with order management EU and S&OP team in Japan.
Responsible for validation of billing data processed in shared service for daily and monthly closure.
Execute local billing process physically as creating the statement of the delivery and Pro-forma Invoice in a timely manner. Trouble shooting SAP system related with Helpdesk for any issues that can’t be handled to secure stable daily transaction.
Business Process, Project Management
Responsible for ensuring that process improvement opportunities are identified, and that any barriers and issues are raised and communicated in a timely fashion. If any requirements or requests to change the process arise, responsibility to ensure that proper change control procedures are followed and that any process documentation is updated and maintained to reflect the current approved process and settings.
• At least 5 years experiences in a customer service or order management role
• With Junior college or higher degree
• Well equipped with knowledge of the standard supply chain
• Handle business in large-scale overseas projects
• User Experience ERP (SAP: SD and MM Module)
• Basic Excel knowledge strongly required (If, V-lookup, Pivot table)
• Basic Access knowledge required
• Staff management skill is absolutely necessary
• Working knowledge of MS Outlook/Word/Powerpoint
• Ability to adapt in a fast-paced, changing environment
• Project lead/management skill is preferred
• Business level English required