Krakow, Poland


Information Technology



Job ID


MAKE HISTORY WITH US! At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. JOIN US! We are looking for an IT Analyst to focus on the Tracking and Tracing environment. If you possess an IT related degree or 2-3 years previous experience within an IT environment; if you are able to easy adsorb technical information and communicate effectively at all levels to both technical and non-technical audience; if problem-solving is within your zone of comfort, and experience in supply chain / internal distribution of tracking products then this is the job for you. WHO ARE WE LOOKING FOR? • university degree in Information Systems, Computer Science, Business Administration or equivalent; • at least 2 years of professional experience in IT area or Supply Chain; • understanding of key IT service management processes (e.g. ITIL) and tools (ticketing systems e.g. Service-Now); • coordinate with IT functions and good communication skills (oral & written); • ability to write functional and technical specification for new or system changes; • “can do” attitude, superb communication and problem-solving skills and ability to work under stress and to timescales; • self-motivation and readiness to take responsibility; • ability to manage and prioritise tasks and time efficiently; • fluent English both written and oral; • ability to code in C#, VB.NET and/or write automation script in Python, VBA, PowerShell (nice to have); • Knowledge of XML, JSON, SOAPUI (nice to have); • Data analysis and investigate missing data, obtain and add missing information in message to be interfaced (nice to have); • Generate and transmit required XML to tracking systems if there's any destruction event after custom clearances (nice to have); • Working with Factory or Warehouse to analyze and fix missing data in SAP (nice to have); • Ensure services availability, performance, process and cost Improvements (nice to have); • Be responsible for Change, Problem and Incident Management processes for the supported services (nice to have); • Extend and improve our internal frameworks, establish guidelines and best practices (nice to have); • Interact with and guide external development and operations teams (nice to have). WHAT WE OFFER YOU? • private medical and dental care, life insurance; • subsidized meals in company canteens; • remote work opportunity and flexible working arrangements; • employee pension plan; • multisport program; • cafeteria program; • wide range of trainings, optional language classes, further education and professional qualification support possibility • free bike and car parking for all employees. HOW CAN YOU MAKE HISTORY WITH US? • working with all our markets globally to implement and maintain the product tracking systems • working in a team on our key systems linked to internal distribution on the tracking and tracing of the PMI products • building extensive understanding of the business processes and technical knowledge of the data and systems generating and integration of the tracking environment • in a specific region resolving technical problems, managing external technical resources, and coordinating with global IT teams. To join us in IT you’ll need to be driven and equally happy whether you’re taking the strategic view or diving deep into processes. We'll make sure you're set up to succeed whatever your project is, our culture is agile and collaborative, and we genuinely believe our people are some of the best you’ll ever work with. Please note that only on-line applications will be taken into consideration. Only selected candidates will be contacted. #LIJobs