Quebec City, Canada


People & Culture



Job ID


Are you a dynamic person, passionate about people and constantly looking for ways to improve the employee experience? Are you an enterprising individual with exceptional motivational strength? Are you a person curious to learn new things and passionate about improving processes? If the answer is yes, we want to know you! We are looking for a Labour Relations Specialist. The candidate must be bilingual and have strong communication skills, as well as strong interpersonal skills. They must also have a positive mindset and a proactive attitude, as well as be talented, passionate and employee-oriented. The candidate must develop policies, design and implement processes to support the rollout of the People and Culture strategy. They are also responsible to support front-line supervisors in the application and compliance of existing labour relations, CLA and plant rules and provide support for the development of new rules or the management of specific exceptions and agreements. The successful candidate will be the first point of contact for employee questions and grievances and ensure timely follow-up, documentation, communication and escalation as required. The candidate must be passionate about people and must be able to quickly gain the trust of his colleagues. They must also be a dedicated 2-year Labour Relations Specialist, with a 2-year human human or similar experience, administration or the supervision of employees in a unionized environment of a medium-sized company. The candidate must also have a good knowledge of Quebec's labour laws. In addition, they must show great attention to detail and an excellent sense of organization. They must have advanced skills in Microsoft Excel and a practical knowledge of SAP would be an asset. Listening skills, adapting communication to various audiences, resilience and political acumen, negotiating skills, conceptual and analytical thinking, are preferred. THE ROLE OF THE INCUMBENT • Create strategies, design and implement sub-processes and tools in order to support the rollout of the People & Culture strategy. • To act as an expert in the field as part of the sub-process in the Organization of P and C with the best knowledge, appropriate external benchmarks and best practices. • Be the first point of contact for employee questions or grievances related to the CLA, policies or rules. If necessary, intensify requests/questions with recommendations or proposals to change rules/policies where relevant. Record all official grievances and agreements, maintain an appropriate ranking system of them and when to share them and communicate them with all affected line executives, managers and employees. • Lead, develop and provide incentives and training to empower supervisors in work relation issues • Manage communication with the EU to ensure a harmonious relationship and the fulfilment of CLA agreements, factory rules, agreements and all related labour relations issues. • Occasionally, he provides support to the P-C's business partner for engagement, recruitment, evaluations and other related processes in People and Culture. • Make sure that ESS and quality standards are always applied as a priority. Make sure that the working relationships and OPEN are integrated in the most efficient way to support the plant's performance. Must be a member of the OPEN ORG Pilar. • Law College/University, administrative and/or related degrees • Overall experience: 2 years in human resources or similar areas, administration or supervision of employees in a unionized environment of a medium-sized company What we offer We offer you the opportunity to join a global industry leader in which you can thrive in a wide range of professional roles. You will have the opportunity to strengthen your professional expertise, business understanding and leadership skills in a collaborative, stimulating and results-oriented environment. Our Human Capital and Culture (Human Resources) department fosters excellence in implementation and is made up of dedicated employees who all work together to continue to build our reputation as an industry leader. We offer our employees a competitive salary and an attractive compensation plan, including flexible hours. WHO ARE WE? We are Rothmans, Benson and Hedges Inc., a wholly owned subsidiary of Philip Morris International Inc. in Canada, which is an international Fortune 500 company. We are currently the second largest tobacco company in Canada. In addition, RBH Inc. has been recognized as one of the top employers in 2017, 2018, 2019 and 2020. Currently, we employ more than 700 people at our head office, 6 sales offices and our factory. Our parent company, PMI, is one of the world's leading tobacco manufacturers. In addition to manufacturing and selling cigarettes, PMI develops and markets low-risk products (PRRs). We use the term "reduced risk products" (PRR) to refer to products that pose, are likely to pose or have the potential to pose fewer health risks to smokers who adopt these products instead of continuing to smoke. PMI has a range of PRRs at various stages of development, scientific studies and commercialization. Click on the link below to learn more about the science on which PRRs are based: Rothmans, Benson and Hedges is committed to ensuring equal employment opportunities for all current and prospective employees, as well as promoting a culture of inclusion and respect for each individual. We celebrate the innovation that diversity creates in the workplace, and we recognize that the organization will benefit from the skills, experiences and perspectives of each employee. This diversity adds value to our teams, as well as to our stakeholders. Specifically, we are committed to ensuring equal employment opportunities regardless of ethnicity, background, skin colour, religion, gender, marital status or family status (including pregnancy), ethnicity, sexual orientation, immigrant or newcomer status, gender identity or expression, age, citizenship or disability. We consider qualified candidates who have passed criminal background checks in accordance with legal requirements. We strive to recognize and value diversity and equity, and to ensure the inclusion of under-represented groups and the following four designated groups: women, Aboriginal people, people with disabilities and members of a visible minority. We value, respect and support the candidates of these groups equally. We invite and encourage candidates to reach their full potential with us. If you are unable to apply online, or if you need any other accommodation during our hiring process, please email us at AODA.