Neuchatel, Switzerland





Job ID


Sr Officer – Laboratory Quality Management System – Neuchatel, Switzerland Be a part of a revolutionary change! At PMI, we’ve chosen to do something incredible. We’re totally transforming our business, and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. It’s so rare in R&D that everything aligns to create the ideal conditions for outstanding work. Right now, at PMI, that’s exactly what’s happening. R&D is the driving force for our bold new vision: to replace cigarettes with a revolutionary portfolio of alternative products. Join us and you’ll have the resources, support and technology you need to break new ground and see ideas come to life. You’ll be surrounded by some of the brightest scientists in their fields, with fast access to subject experts and commercial decision-makers. If you’re creative, courageous and ready to take risks, you can make a huge impact and propel your career in an endless number of directions. Ultimately, by delivering our smoke-free future, your work could change the lives of a billion smokers. Your ‘day to day’ As a Sr Officer – Laboratory Quality Management System you will be responsible for the implementation of the relevant PMI's Quality Management System (QMS) ISO 17025, in the testing laboratories within R&D in Neuchatel, for Reduced Risk Products (RRP) and Conventional Cigarettes (CC), ensuring the establishment and maintenance of the QA program are in conformance with national and international regulations and applicable PMI internal quality standards. You will lead the QA program to ensure that facility, equipment, personnel, methodologies, procedures, records and systems are under control by executing and reporting facility, process, system and study based audits. More specifically, you'll • Ensure the full alignment of quality strategy and its deployment across the Testing laboratory activities. Collaborate cross-functionally to achieve targets • Plan, schedule, perform and report routine and non-routine facility-, process-, systems- and study-based inspections to assure management that internal procedures/standards are in compliance with relevant national and international requirements (ISO 17025) • Perform QA review of testing laboratories SOPs and WIKIs in compliance to ISO 17025, to verify their conformity with RRP QMS and applicable regulations. Create and harmonize QA SOPs/WIKIs to align with the PMI Quality Organization • Lead inspection readiness together with the management to ensure that the R&D Testing Laboratories are ready for inspections (Accreditation ISO 17025 and others) • Develop into a specialist in 'state of the art' implementation of ISO 17025 compliance on a global basis in order to consistently provide coaching, mentoring and advice to peers and colleagues • Review, approve and follow-up Corrective and Preventive Actions as result of the audits and inspections • Lead testing laboratory management review, to ensure focus continuous improvement, and define, monitor relevant critical metrics to follow by the organization. Who we’re looking for • Master’s Degree in scientific areas (Life Sciences, Biology, Chemistry) or equivalent • Substantial work experience in Life Sciences, leading teams preferably within a R&D laboratory environment with ISO 17025 quality system • Demonstrated lead auditor expertise in maintenance of quality management systems and continuous improvement • Sound work knowledge of OECD principles of Good Laboratory Practice and ICH GCP • Proficient in English and French, both written and spoken. What we offer Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. • Take pride in delivering our promise to society: to improve the lives of a billion smokers. #LIJobs