Madrid, Spain


Information Technology



Job ID


YOU are a solution-oriented, creative problem solver with excellent knowledge in designing, building, deploying and supporting IT solutions and services. You have a University degree or completed apprenticeship in Computer Sciences, Information Systems or Systems Engineering. Professional experience in deploying IT solutions is an asset. You have interest in working in an international environment, good Communication Skills, enthusiastic about team work, advanced level of English, Learning Agility, strong motivation for Development and Learning, Project Management & organizational impact understanding. THE OPPORTUNITY Philip Morris is seeking talented people to join our Information Services team in the area of Consumer support. As IT Analyst, you will be responsible for understanding the business requirements and for designing, building, deploying and supporting IT solutions and services following the IT Service Management principles and practices. We are looking for a highly motivated person able to understand how Digital affects, informs and transforms Consumer strategies and Business growth. Other Responsibilities: • Analyze and define information and technical needs, formalizing scope and deliverables. • Partner with internal business teams to develop roadmaps, define business processes and associated system requirements in our local and global systems. • Understand the business function and technical areas, execute the deployment, localization and maintenance of the global IT system solutions. • Lead and/or participate in system implementation, creating an international network within PMI to better support the market needs. • Bring innovative ideas having consumer at the core and fostering an agile and digital ecosystem. • Manage consumer journey & interactions tracking on offline & online channels. • Employment of Design Thinking and related design and innovation methods. • Research how emerging digital solutions and features can benefit our company and our consumer. • Understand consumer’s behaviors and how they interact with digital platforms. • Combine different business processes and work with Consumer teams to deploy and support the best IT solutions. Requirements: • University degree in Computer Sciences, Information Systems, Systems Engineering or Engineering Business Administration with additional certificates, degrees or experience in Information Services • 2 years in Information Services / Information Technology • Real passion for understanding how systems can bring value to our customer, supporting the growth of our company. • People recognizes you as an Innovator or/and an Entrepreneur. • Build and manage relationships with cross-functional stakeholders. • PMP or Agile/Scrum (Desirable). • Fluent Level in English. FIND A NEW PATH What’s in it for you? Make an impact in our company and everyone around you! Create something new…learn and experience a new way of working in our company! IF YOU DON’T TRY YOU WILL NEVER KNOW – Apply now! JOIN A GLOBAL MARKET LEADER Philip Morris International Inc (“PMI”) PMI is the world’s leading international tobacco company, with six of the world's top 15 international brands and products sold in more than 180 markets. In addition to the manufacture and sale of cigarettes, including Marlboro, the number one global cigarette brand, and other tobacco products, PMI is engaged in the development and commercialization of Reduced-Risk Products (“RRPs”). Reduced-Risk Products (“RRPs”) is the term we use to refer to products that present, are likely to present, or have the potential to present less risk of harm to smokers who switch to these products versus continued smoking. We have a range of RRPs in various stages of development, scientific assessment and commercialization. Because our RRPs do not burn tobacco, they produce far lower quantities of harmful and potentially harmful compounds than found in cigarette smoke. Through multidisciplinary capabilities in product development, state-of-the-art facilities, and industry-leading scientific substantiation, PMI aims to provide an RRP portfolio that meets a broad spectrum of adult smoker preferences and rigorous regulatory requirements. For more information, see and Tabaqueira is the Portuguese affiliate of PMI, located near Sintra, Portugal. For more information, see