London, United Kingdom


People & Culture



Job ID


People & Culture Business Partner, Digital & IT Be a part of a revolutionary change At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. The scale of our transformation means we’re effectively building a vast new business, at pace. In P&C (People & Culture - our HR function), we have a huge part to play, defining and shaping our new customer focused culture, organising functions to work more effectively together, and attracting the best talent with new types of skills to join us. It’s an exciting, ever-changing environment – ideal for HR subject experts who are driven, disruptive and dynamic. If you’re comfortable with ambiguity and excited by the challenge of shaping things from the ground up, you’ll be in your element here. There’s endless space to develop too, so you’ll be progressing your career as fast as you build our smoke-free future. To design a smoke-free future, PMI has seven core strategies: • SMOKE-FREE: Develop, market, and sell smoke-free alternatives, and switch adult smokers to these alternatives, as quickly as possible around the world • TRANSITION: Transition resources from cigarettes to smoke-free alternatives • REGULATION: Propose regulatory policies that encourage the replacement of cigarettes by smoke-free alternatives • SUSTAINABILITY: Drive world-class sustainability programs across entire value chain • TALENT: Be the employer of choice for PMI's global workforce and work tirelessly to attract the best talent • TRANSPARENCY: Share progress, and invite dialogue and independent verification • GROWTH: Provide superior returns for shareholders IT & Digital as a function has seen a significant change over the years. As part of the overall PMI Transformation agenda IT functions would play a strategic role in augmenting Technology landscape, increase digital literacy and footprint. This spans across Consumer & Commercial IT, Cyber Security, Enterprise Analytics and Data, Technology and Platform Engineering, Products & Life Sciences, Operations and Supply Chain & Corporate IT Platforms. We need to take advantage of this unique position to play a key role in PMI, one where we contribute to building the vision, define the way to achieve that vision, and help to realize it. To do this, we must think of ourselves as more than ‘business partners’. We must adopt the mind set of ‘business people’, thinking about the business as a whole and strive to create value, not just support it. In order to be effective Technology Partner we need to enhance our skill, set. We must maintain and keep our key Digital & Technology relevant to current and future needs. We must be great communicators and influencers, translating complexity for our colleagues to drive better decision making and evolving a digital environment both for internal and external consumer. Role Responsibilities • Serve as a strategic contributor and catalyst to re-energizing the Digital & Technology Transformation change narrative by developing the right communication platforms, forums and touchpoints to engage our IT employees and market/ region/ global stakeholders across PMI • Design/deliver change management and culture interventions that are needed to drive the new ways of working • Designing and co-facilitating workshops that drive org review/design and change management interventions. • Working closely with P&C Directors to support the business and to improve core business processes, refine organizational structures, clarify roles and accountabilities with key stakeholders/partners etc. • Keeping up to date on best practices and innovative programs that are relevant in driving the Diversity & Inclusion and Talent development initiatives in IT • Analyzing and interpreting organization and talent data on selected projects to develop hypotheses and surface insights to deepen understanding of improvement and efficiency opportunities Who we’re looking for? • Preferred, MBA/MSc industrial/organization psychology or business administration. • Relevant experience (12+ years) in Organization Effectiveness, Human Resources, and/or Consulting • Have an experience as HR generalist / business partner working with complex organizations that went or going through transformation. Strong preference for business acumen in the IT space, as well as experience of working in consumer centric organizations. Candidate with IT Transformation experience is preferred • Strong project management • Demonstrated success in leading and managing change and organization design • Pro-active, results oriented and creative • Established ability to provide guidance and influence at a senior level in the organization Key behaviors • Collaboration, influencing, drive for results, personal impact, listening, respect & care for people Working Language • English, other languages are a plus What we offer Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. • Take pride in delivering our promise to society: to deliver a smoke-free future. To join our growing team… Philip Morris International: Delivering a Smoke-Free Future Philip Morris International (PMI) is leading a transformation in the tobacco industry to create a smoke-free future and ultimately replace cigarettes with smoke-free products to the benefit of adults who would otherwise continue to smoke, society, the company, and its shareholders. PMI is a leading international tobacco company engaged in the manufacture and sale of cigarettes, smoke-free products and associated electronic devices and accessories, and other nicotine-containing products in markets outside the U.S. PMI is building a future on a new category of smoke-free products that, while not risk-free, are a much better choice than continuing to smoke. Through multidisciplinary capabilities in product development, state-of-the-art facilities and scientific substantiation, PMI aims to ensure that its smoke-free products meet adult consumer preferences and rigorous regulatory requirements. PMI’s smoke-free IQOS product portfolio includes heat-not-burn and nicotine-containing vapor products. As of June 30, 2019, PMI estimates that approximately 8.0 million adult smokers around the world have already stopped smoking and switched to PMI’s heat-not-burn product, available for sale in 48 markets in key cities or nationwide under the IQOS brand. For more information, please visit and PMI is an Equal Opportunity Employer. #LIjobs