Wilson NC, United States





Job ID


Be a part of a revolutionary change At Triaga Inc., a fully owned subsidiary of Philip Morris International, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the vision of one clear purpose - to deliver a smoke-free future. With huge change, comes huge opportunity. So, whichever team you join, you’ll enjoy the freedom to dream and deliver better, brighter solutions and be given the space to move your career in endlessly different directions. Whichever part of our crucial Operations team you join, you’ll have the opportunity to make an impact. New products bring new challenges – in the way we source and buy raw materials, in the way we engineer and manufacture, and in our supply chain planning. Your “day to day” As Quality Engineer, you will be part of our Quality department at Triaga Inc. a fully owned subsidiary of Philip Morris International and will report to the Supervisor Quality. The position will be based in Wilson, NC. A key responsibility will provide a full Quality support and expertise to other departments in order to achieve a high level of Quality material, product, and process. In your role, you will be responsible for initiating improvements related to processes and products, providing technical or analytical direction to solve quality and/or operational issues while looking for productivity and standardization opportunities. Finally, the Quality Engineer will ensure the improvement and/or maintenance of local Quality Management System (QMS) with related procedures in alignment with QMS Compliance and Central Quality. Your Responsibilities • Quality Support: Provide technical Quality support and expertise in order to improve material, products, and Quality performances. Provide support for the review/update of the manufacturing process characterization. • Non-Conformities Management: Investigate in a timely manner non-conformities and deviations. Take the decision to quarantine the non-conforming material/products and liaise with concerned parties to find out the root cause and take relevant preventives/correctives actions. • Quality Management System: Define, establish, and maintain a Quality Management System. Coordinate and support the establishment of all related procedures supporting good manufacturing practices and approve all procedures. • Lead initiatives in order to improve the quality standards of products. Support the work team to plan the tests and the analysis needed availing herself/himself of the concept of: Total Quality, Lean Manufacturing and Total Productive Maintenance (TPM). • Complaints: Establish a system to identify, record and evaluate internal or external quality complaints and investigate and resolve critical deviations. Define and implement a monitoring system for consumer and customer complaints through when appropriate historical data and trend analysis to identify potential deviations and preventive actions. Ensure execution and update of monthly, weekly and on demand quality reports. • Audit Support: Lead and/or make sure internal audits (self-inspections) including quality system audits, infestation control and external audits are appropriately performed and corrective actions identified, followed-up and documented. • Collaboration: Ensure a strong partnership with internal/external stakeholders focusing on collaboration and information exchange in order to ensure excellent quality and Compliance with our requirements, standardization, and continuous improvement. Execute internal and external training to all TRIAGA employees, as subject matter expert in QMS, quality process and product in order to drive and share excellence within TRIAGA. • Health, Safety & Environment: Promote and apply all rules concerning TRIAGA Quality, environment, health, and safety. Report all situations requiring actions in order to minimize or eliminate risks exposure to personnel, company assets and societal impacts and be in line with or ahead of any applicable Law requirements and Company standards. Who we’re looking for: • University degree in in Biological Sciences, Physical Sciences, Engineering or equivalent or equivalent skills through demonstrated experience • 3-5 years’ experience in quality Assurance in tobacco, food, pharmaceutical or similar industry • Advanced knowledge of relevant standards (ISO, ICH, GMP). • Well-developed IT skills and project management skills. • Advanced knowledge on Quality tools, root cause analysis, analytical skills, statistical tool knowledge • Fluent in written and spoken English • Be legally authorized to work in the US • Relocation support is not available for this job What we offer • Attractive salary and excellent benefits package: including 401(k) plan, Medical, Dental, and Vision coverage along with paid holidays and three weeks of vacation Our success depends upon the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join Triaga Inc. and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. • Take pride in delivering our promise to society: One clear purpose - to deliver a smoke-free future.