London, United Kingdom


Information Technology



Job ID


Be a part of a progressive change! At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. PMI’s journey to a smoke-free future is fuelled by technology. The total transformation we’re going through means that there are unique IT projects here to match all levels of skills and ambitions – from pace-setting global pilot projects to vital local updates. Whether you want to pursue a personal passion or build an international career, there’s space here to develop in any number of directions. To join us in IT you’ll need to be driven and equally happy whether you’re taking the strategic view or diving deep into processes. We'll make sure you're set up to succeed whatever your project is, our culture is agile and collaborative, and we genuinely believe our people are some of the best you’ll ever work with. As a Delivery Manager, you will need to ensure the successful end to end implementation of all necessary features which are in the scope of a global CRM, Social and Apps program. This will require the mobilization and coordination of various cross-functional agile teams, from development teams, configuration teams to release teams. You will make sure that all teams involved in technical design, development, testing and release management, are delivering what the internal stakeholders expect until the features are successfully live. Your role is not only to coordinate and plan, but also to understand in detail what is being asked, what is being built and how, all the dependencies between products, as well as make sure that all teams will deliver all agreed functional and non-functional requirements, on schedule, cost and quality. You will be the go-to person when it comes to functional and technical roadmap of your domain. You are relentless in your pursuit of excellence, even when that means challenging the status-quo. You are the champion of delivering solutions that meet the needs of the business design team and are loved by your users and customers. You’ll be acutely aware that transformation requires a ‘roll up the sleeves’ mentally. JOIN US! WHO ARE WE LOOKING FOR? • Bachelor’s degree or Master’s – ideally in an IT related field • At least 5 years of experience in IT technology, ideally in CRM, Social or Mobile Application roles • Ability to deliver results in global, matrixed environments comprised of internal and external stakeholders • Demonstrated ability in building, launching and growing products • Proven track record in fast-paced, sometimes ambiguous environments • Strong skills in communication, writing, and ability to collaborate cross-functionally • Hands-on experience with different platforms (SFMC, AWS, Sprinklr) • Experience with CI/CD and automation tools (Maven, Jenkins, Artifactory, Git etc.) • Experience working with SCRUM and Kanban What we offer Our success depends on the people who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. PMI is an Equal Opportunity Employer. For more information, see and Please note that only on-line applications will be taken into consideration. Only selected candidates will be contacted.