Makati City, Philippines


People & Culture



Job ID


Be a part of a revolutionary change At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. The scale of our transformation means we’re effectively building a vast new business, at pace. In P&C (People & Culture - our HR function), we have a huge part to play, defining and shaping our new customer focused culture, organising functions to work more effectively together and attracting the best talent with new types of skills to join us. It’s an exciting, ever-changing environment – ideal for HR subject experts who are driven, disruptive and dynamic. If you’re comfortable with ambiguity and excited by the challenge of shaping things from the ground up, you’ll be in your element here. There’s endless space to develop too, so you’ll be progressing your career as fast as you build our smoke-free future. Your ‘day to day’ Responsible for administering and managing employee benefits programs (statutory and company), including medical, dental, vision, life insurance, flexible benefits programs, and benefits reimbursements. As the function aims to gain efficiencies and effectiveness in administration and operations, the role is expected to participate and contribute on various projects and initiatives. · Responsible for the accurate and timely enrollment of benefits, changes, renewals and terminations. Ensures accurate and timely submission of premium deductions from salary based on benefits costs validated from HR and Benefits systems. Liaise with 3rd party brokers and/or insurance vendors for efficient administration of benefits and management employee queries. · Responsible for the accurate processing of benefits reimbursements by reviewing submitted claims against PMI Benefit policies and guidelines. Ensures timely submission of payout for payroll processing. · Accountable in ensuring that benefit tasks and activities are performed with high standard quality and timeliness criteria to meet the agreed customer satisfaction score. · Handles queries/requests related to benefits transactions and processes from employees, line managers and P&C managers and oversees end-to-end case resolution within set timelines, from receiving the request to providing the answer to the customer and receiving feedback after service. · Controls and Compliance: o Performs required controls to ensure compliance with SOX requirements, local legislation and regulation o Performs necessary audit on data entered into HRIS by data management teams, within the agreed parameters and timelines · Participates in or leads functional/cross-functional projects and initiatives Who we’re looking for? · A candidate with minimum 2 years of relevant professional experience in multinational environment (preferably in P&C area) · Background in Benefits Administration · Knowledgeable in HRIS and/or benefits technology (preferably SAP or SuccessFactors) · Strong practical MS Excel knowledge and other MS Suites · Strong analytical skills, attention to detail and problem solver · With aspirations and experience in leading projects (i.e., basic Project Management) · Experience in vendor management is a plus · Stakeholder Management across different levels of organization and across borders & cultures What we offer Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore. • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. • Take pride in delivering our promise to society: to deliver a smoke-free future.