London, United Kingdom





Job ID


Be a part of a revolutionary change At PMI, we’ve chosen to do something incredible. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver, better, brighter solutions in a space that allows you to move your career forward in endlessly different directions. The Smoke Free Product function is undergoing a critical overhaul as we look to transform into an agile, consumer-centric business that harnesses technological innovation to deliver smarter, science-backed alternatives to millions of adults around the world who would otherwise continue to smoke. It is only by focusing on our strategic priorities and the right organization that we are fully enabled to deliver what matters the most for our consumers along their journey toward better alternatives to cigarettes - a smoke-free future. Here, you can make a difference. You can craft the consumer journey, from discovery and acquisition through to conversion and loyalty. And you can watch your efforts lead to meaningful change for the benefit of adult smokers on their way to better alternatives. You’ll develop your skills; collaborating across functions, markets and regions. If you want to play a part in driving one of the biggest societal changes of our time, there’s no better place! For our Design team in London (UK) we are therefore looking for a Head of Visual Merchandising Design. The overall purpose of this position will be to lead a multidisciplinary in-house VM design team and a global pool of creative partners/agencies from concept/big ideas to detailed designs. You will: Drive the creative process both, internally and with external design agency and/or design consultants, and it is accountable for the delivery of compelling solutions answering channel &brand needs. Drives design concept, refinement, and development of the global identity, across formats (incl. the expression for restricted markets); accountability goes from creative concept to full development. This includes very tight coordination & collaboration with global suppliers. Directly oversee design adaptation for key locations (both, direct & indirect), in close partnership with the Retail Deployment team Establish and maintain very tight partnership with both Brand and the Omnichannel Brand Retail Deployment teams Translate CX desired outcome, channel business & brand strategy, and strong consumer-centricity into compelling VM design solutions. Support the Global Head in sourcing, onboarding and curating a pool of key retail design partners and providers at international level (eg. architects, designers, experts) able to support the design development and continuous improvement. Support the Global Head in budget & resource management (internal & external), and annual budgeting processes for all that concerns store design. Deliver creative solutions for all in-store executions (Brand Campaigns / Limited Edition launches / Product launches / Seasonal Campaigns / Event Support / transient and permanent VM systems): on-time, on-budget, on-strategy, on-brand. Design thought-leadership: creatively pushing the boundaries of VM with an eye for the latest standards & trends in VM design; you are at the forefront of both, continuous improvement as well as the more disruptive innovation programs We’re looking for someone with: • BA/BS and/or MA/MS in design or relevant design field. Additional business / humanistic degrees and qualifications are a plus (eg. design school+ MBA / design school+design master / design + psychology, etc.) • Strong design experience (corporate / consultancy), with proven success cases in the market. • Sound experience with direct people & creative talent management (both, in-house teams, and external creative partners), incl. performance reviews, coaching, mentoring, managing, objective setting, etc. • Highly refined design sensitivity and attention for details, paired with the ability to deeply understand Channel business strategy and Brand frameworks • Experienced in VM concept design across direct and indirect formats (from smallest corners to flagship) • Experienced in VM design development, and how to design to target (cost / business & brand strategy) • Is knowledgeable in how to use data to inform the design solutions proposed, as well as their continuous improvement. • Knowledge of industry standard design tools (2D/3D visualizing, etc.), including prototyping and means to bring work to life. • A great communicator who has the ability to rally people verbally and visually with thoughtful design rationale, data & insights • An exceptional advocate of partnership and collaboration across the organization, a true people-person • A person who isn’t afraid of corporate complexity, with proven ability to land solutions in complex stakeholder landscape. • Strong drive and resilience, a natural problem solver. • Proficient with budget & resource management (internal & external), and annual budgeting processes. • Experience in senior level stakeholder management What we offer: Our success depends on the people who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: • Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore! • Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong. • Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress. PMI is an Equal Opportunity Employer #lijobs