Heredia, Costa Rica





Job ID


Be a part of a revolutionary change At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better brighter solutions and the space to move your career forward in endlessly different directions. ***This position can be based in Costa Rica, Guatemala or Dominican Republic*** Digital at PMI is dynamic, diverse, and disruptive. Join us and you can bring new ideas to life in a truly global function at the creative core of our business. Your ‘day to day’ -Key role in the cluster Digital Unit, working closely with Consumer Experience and Commercial Operations to grow consumer engagement and conversion, while driving efficiency and provide data insights for our internal stakeholders and markets. -Email Marketing Strategy & Management, supporting acquisition and retention programs. -Define and optimize an ongoing Email Marketing and SMS strategy communication (aligned to global frameworks) including messaging, testing/optimization, segmentation, creative requirements, analysis and frequency. -Co-develop (with regional hub) an editorial calendar based on known global and validated local campaigns. -Revise editorial calendar & performance and provide corrective direction/feedback to Hub as necessary. -Marketing cloud – strategy and follow up. Who we’re looking for • Bachelors Degree in Marketing, Commerce or any other related field. • 3+ years with experience in CRM: Salesforce Marketing Cloud/Mailchimp. • A data-focused mentality and familiarity with analytics platforms and with a track record of distilling actionable insights from data. • Advanced Excel Knowledge. • Advanced English. Skills • Proficient with Google Analytics 360, Salesforce Search Console and basic understanding of Google Tag manager • Ability to relate SEO concepts to non-SEO audiences of different levels. • Technical understanding of CSS, HTML, JavaScript (nice to have)