Join us in this new role and you’ll be part of our local Digital labeling team in Philip Morris. Digital labeling IT-analyst will contribute to execution of PMI strategy by analyze and resolve all incoming requests related to Digital Labelling (medium to large and/or cross-functional), compline to business need through the application of project management practices. You will also develop, foster and demonstrate inclusive, collaborative behaviors that will transform the culture for long-term success. YOUR ‘DAY TO DAY’ • Understand business needs, define requirements, propose efficient solution. • Run and build a flexible, agile and innovative IT organization that attracts • Drive communication and co-ordination for the success of the problem and provide status reports on a regular basis. • Monitor and measure results and provide constructive feedback • Resolve complex related issues by analyzing, identifying and facilitating the emergence of solutions leading to efficient resolution. • All incoming requests registering, analyze and prioritizing • Readdressing, registering and status monitoring with CRPT/Inexto/iMark • Delay and risks escalation • Ensure sustainable process for ticket resolution • Escalation matrix execution WHO ARE WE LOOKING FOR • University degree / Masters in computer science or equivalent • Sound experience in delivering and supporting system solutions in large and international company • Excellent understanding of key IT delivery processes • Excellent communication and collaboration skills • Database - MS SQL, Queries, Reporting • Electronic Workflow ("ЭДО") basics • MES systems basics will be an advantage • ERP systems basics, SAP knowledge will be an advantage • "MS SQL Server" administration basics will be an advantage • Power Shell scripting basics will be an advantage • Fluent in English, both written and spoken WHAT WE OFFER • Permanent employment contract; • Encouraging and motivating corporate culture; • Competitive salary; • Life insurance, voluntary medical insurance; • Trainings