Saint Petersburg, Russia





Job ID


Be a part of a revolutionary change! At Philip Morris International (PMI), we’re totally transforming our business and building our future on smoke-free products with the power to improve the lives of a billion smokers worldwide. Sales and Marketing at PMI feel like building a new business – but with the accumulated expertise of a global brand behind you. Bring us your curiosity and capacity to engage people and you can be part of the digital, omni-channel team that’s driving our huge commercial transformation. On this position you can work remotely and have flexible working hours. === YOUR ‘DAY TO DAY’ === • Maintenance of current methodological base of Commercial Shared Service Center (guidelines, SLA, process flows, working standards, working instructions); • Take part in assessment of current SSC processes for further improvement and automation; • New tools/technical solutions search for process automation together with IT department; • Support of new processes transfer to SSC; • Take part in cross-functional & SSC projects; • Maintenance of Continuous improvement platform, Quality platform, Learning platform. === WHO WE’RE LOOKING FOR? === AS AN IDEAL CANDIDATE, YOU SHOULD HAVE: • Proven experience in business processes optimization as a Leader from 1 year; • Proven Policies & Procedures development experience from 1 year; • Reporting preparation experience; • Knowledge of automation tools on a basic level (RPA, VBA); • Language skills: English – intermediate; • Participation in complex projects realization - will be an advantage; • Knowledge of Service-Now or other HD systems - will be an advantage; • Knowledge of MS Office (Excel, Word, Power Point) is a must. === WHAT WE OFFER? === COMPENSATION PACKAGE • Learning and development opportunities, including international assignments; • Competitive salary; • Corporate Pension plan; • Life and disability insurance, voluntary medical insurance (inc. dental care and critical diseases); • Meal allowance. FLEXIBIE WORK PROGRAM • Flexible working hours; • Remote work.