Desktop logo Desktop logo Skip link
Delivering a Smoke-Free Future
  • About us
    • About us overview
    • Corporate governance
    • Our leadership team
    • Our views and standards
    • Culture & Diversity at PMI
    • Media center
  • Our business
    • Our business overview
    • Illicit trade prevention
    • PMI’s smoke-free products
    • Suppliers
    • Preventing youth access
    • FAQ
  • Our progress
    • Our progress overview
    • Our smoke-free vision
    • Our multicategory approach
    • Leaders of change
    • Voices of Change
    • Projects with a heart
  • Our science
    • Our science overview
    • All about: Smoke-free alternatives
    • Tobacco harm reduction
    • Assessing our product health impacts
  • Investor Relations
    • Investor Relations Overview
    • Press releases & events
    • Stock, dividends & bonds
    • Reports & Filings
    • Frequently asked questions
    • Contacts
  • Sustainability
    • Sustainability overview
    • Sustainability resources
    • Integrated report
    • Case studies & market stories
    • News and topics
    • All reports
  • Careers
    • Careers overview
    • Job opportunities
    • Equal pay
    • Areas of work
      • About us
      • Our business
      • Our progress
      • Our science
      • Investor Relations
      • Sustainability
      • Careers

      PMI Global

        About us

        • About us overview
        • Corporate governance
        • Our leadership team
        • Our views and standards
        • Culture & Diversity at PMI
        • Media center

        Our business

        • Our business overview
        • Illicit trade prevention
        • PMI’s smoke-free products
        • Suppliers
        • Preventing youth access
        • FAQ

        Our progress

        • Our progress overview
        • Our smoke-free vision
        • Our multicategory approach
        • Leaders of change
        • Voices of Change
        • Projects with a heart

        Our science

        • Our science overview
        • All about: Smoke-free alternatives
        • Tobacco harm reduction
        • Assessing our product health impacts

        Investor Relations

        • Investor Relations Overview
        • Press releases & events
        • Stock, dividends & bonds
        • Reports & Filings
        • Frequently asked questions
        • Contacts

        Sustainability

        • Sustainability overview
        • Sustainability resources
        • Integrated report
        • Case studies & market stories
        • News and topics
        • All reports

        Careers

        • Careers overview
        • Job opportunities
        • Equal pay
        • Areas of work
             
        Map of the world

        Market

        • Argentina
        • Brazil
        • Canada
        • Chile
        • Colombia
        • Costa Rica
        • Dominican Republic
        • Ecuador
        • Guatemala
        • Mexico
        • Panama
        • Peru
        • Venezuela
        • Algeria
        • Egypt
        • La Reunion
        • Morocco
        • Senegal
        • South Africa
        • Tunisia
        • Austria
        • Belgium
        • Bulgaria
        • Croatia
        • Cyprus
        • Czech Republic
        • Denmark
        • Estonia
        • Finland
        • France
        • Georgia
        • Germany
        • Greece
        • Hungary
        • Italy
        • Latvia
        • Lithuania
        • Netherlands
        • Norway
        • Poland
        • Portugal
        • Romania
        • Russia
        • Serbia
        • Slovakia
        • Slovenia
        • Spain
        • Sweden
        • Switzerland
        • Türkiye
        • UK
        • Ukraine
        • Israel
        • Jordan
        • Lebanon
        • Türkiye
        • United Arab Emirates
        • Australia
        • China
        • Georgia
        • Hong Kong
        • India
        • Indonesia
        • Japan
        • Kazakhstan
        • Korea
        • Malaysia
        • New Zealand
        • Pakistan
        • Philippines
        • Russia
        • Singapore
        • Taiwan
        • Thailand
        • Vietnam
        HOME Contact us IQOS support contact page
        Woman sitting having a video call on a laptop

        IQOS support contact page

        Armenia

        (+374) 44 004767
        www.am.iqos.com
        contact.am@iqos.com

        Bulgaria

        (+359) 0800 40004
        www.myiqos.com
        contact.bg@myiqos.com

        Canada

        1 800 304 4033
        www.iqos.ca
        info@iqos.ca

         

        Colombia

        (+57) 018000 1 8000 1
        www.iqos.com.co
        infocliente@iqos.com.co

        Croatia

        (+385) 0800 9153
        www.iqos.com
        Contact.hr@iqos.com

        Curacao

        (+599) 9 788 9998
        www.iqos.com.cw
        info@iqos.com.cw

         

        Czech Republic

        (+420) 800 413 413
        www.myiqos.com
        contact.cz@myiqos.com

        Denmark

        (+45) 80 32 2727
        www.iqos.dk
        info@iqos.dk

        Dominican Republic

        1809 200 IQOS (4767)
        www.iqos.com

         

        France

        (+33) 800 814 814
        www.myiqos.com
        contact.fr@myiqos.com

        Germany

        (+49) 0800 111 4767
        www.iqos.de
        kontakt@iqos.de

        Greece

        (+30) 800 111 4767
        (210 419 3888 for mobiles)
        www.iqos.gr
        contact@iqos.gr

         

        Greek Cyprus

        8000 88 03
        www.iqos.com
        contact.cy@iqos.com

        Guatemala

        (+502) 1800 300 0159
        www.myiqos.com
        contact.gt@myiqos.com

        Israel

        (+972) 1800 355 555
        www.iqos.co.il
        mail@iqos.co.il

         

        Italy

        (+39) 800 22 60 42
        www.iqos.it
        Servizioclienti@iqos.it

        Japan

        (+81) 0120 190517
        www.iqos.jp
        customer-center@iqos.jp

        Jordan

        (+962) 6222 0555
        Jo.iqos.com
        Contact.jo@iqos.com

         

        Kazakhstan

        (+7) 8 8000 80 12 21
        www.iqos.kz
        info@iqos.kz

        La Reunion

        (+262) 800 202 222
        www.iqos.re
        contact.re@iqos.com

        Latvia

        (+371) 800 200 90
        iqoslatvija.lv
        contact.lv@iqos.com

         

        Lebanon

        1245
        Lb.iqos.com
        contact.lb@iqos.com

        Lithuania

        (+370) 8800 20 090
        www.iqos.lt

        Malaysia

        (+60) 1800 88 3858
        www.iqos.com
        contact.my@iqos.com

         

        Monaco

        (+377) 0800 860 870
        www.iqos.fr

        Netherlands

        (+31) 800 990 00 00
        www.iqos.nl
        info@iqos.nl

        New Zealand

        (+64) 0800 810 433
        www.iqos.co.nz
        contact@iqos.co.nz

         

        Palestine

        (+970) 2 294 5000
        www.myiqos.com
        contact.ps@myiqos.com

        Poland

        (+48) 801 801 501
        www.iqos.pl
        contact.pl@myiqos.com

        Portugal

        (+351) 800 200 098
        www.iqos.pt
        iqoscare@iqos.pt

         

        Romania

        (+40) 0800 030 333
        www.iqos.ro
        contact@iqos.ro

        Russia

        (+7) 8 800 111 4767
        www.iqos.ru
        my@iqos.ru

        Serbia

        (+381) 0800 800 808
        rs.myiqos.com
        contact.rs@myiqos.com

         

        Slovakia

        (+421) 0800 400 600
        www.myiqos.com
        contact.sk@myiqos.com

        Slovenia

        (+386) 080 9696
        www.myiqos.com
        contact.si@myiqos.com

        South Africa

        (+27) 0800 043 387
        www.iqos.co.za
        info@iqos.co.za

         

        South Korea

        (+82) 0800 00 1905
        www.myiqos.com
        contact.kr@myiqos.com

        Spain

        (+34) 900 152 015
        www.iqos.es
        info@iqos.es

        Sweden

        (+46) 020-25 10 10
        se.iqos.com
        contact.se@iqos.com

         

        Switzerland

        (+41) 800 050 000
        www.iqos.ch
        iqos-service-center@pmi.com

        Turkish Cyprus

        (+392) 444 4767
        www.iqosnc.com
        info@iqosnc.com

        Ukraine

        (+380) 0800 507 807
        www.iqos.ua
        support@iqos.com.ua

         

        United Kingdom

        (+44) 0800 432 0000
        www.iqos.co.uk
        customer.services@iqos.co.uk

        Quick links

        • About us
        • Our business
        • Our progress
        • Our science
        • Investor relations
        • Sustainability
        • Careers

        Other initiatives

        • PMI Science
        • PMI Privacy
        • Projects with a Heart
        • Unsmoke Your World

        Legal

        • Terms of use
        • Legal documents
        • Social media rules of engagement

        Cookie preferences

        Product security

        • Vulnerability disclosure

        Follow us on

        PMI corporate newsletter

        • Privacy notice
        • FAQ
        • Glossary
        • Contact us
        • Company information
        © Philip Morris Products S.A.