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Driving Operational Excellence

Our efforts to drive operational excellence are reflected through established programs on ethics and compliance, responsible marketing, and prevention of illicit tobacco trade. As we progress on our transformation, we are strengthening risk management in our supply chain and further developing human rights due diligence activities. 

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In this section, we provide an update on our performance and key developments in 2018 for each of these topics.


Read more in our Sustainability Report



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